This privacy policy belongs to Tony Alan Care Solutions Ltd, a registered company in the UK, company number: 14992503. Tony Alan Care Solutions Ltd takes the privacy of your information very seriously.
The policy outlines how this company collects, stores, uses, and shares personal information. Here are some key points from the policy:
1. Personal Information Collection: Tony Alan Care Solutions Ltd collects various types of personal information, including contact data (email address, postal address, phone number), technical data (IP address when you browse their website), and marketing data (preferences for receiving communications).
2. Website: The website that you are currently using is www.tonyalancare.co.uk, any sub-domains of this site unless expressly excluded by their own terms and conditions.
3. Legal Basis for Processing: The organisation processes personal data under Article 6(1)(a) of the UK General Data Protection Regulations, which means they rely on consent for processing personal information.
4. Data Collection Methods: Personal information is collected directly when provided by individuals (e.g., when signing up for updates or contacting them), and also from social media accounts with user permission.
5. Purpose of Data Use: Personal information is used for various purposes, including providing services, internal record keeping, updating individuals about changes to services, communications, improving services, and analysing website behaviour.
6. Data Sharing: User information may be shared with employees, agents or professional advisers for several legitimate reasons that contribute to the smooth functioning and improvement of services. Here are some common reasons for sharing user information with these parties:
Service Provision: Employees and agents within a company may require access to user information to fulfil their roles in providing products or services to the user.
Legal Compliance: User information may need to be accessed in order to comply with legal obligations such as legal counsel to assist with responding to legal claims.
Business Operations: Employees, agents or professional advisers may require access to user information for administrative tasks such as accounting, auditing and business planning.
Improvement of services: Analysing data can help improve services by identifying trends and preferences, leading to a better service or product development.
Security and Fraud Prevention: Sharing user information with certain personnel can help detect or prevent any serious breaches from occurring. This can help safeguard both the user and the company. Once this information is passed on to another company they are then bound by the data protection and privacy laws of their company and are expected to handle user information responsibly and with due diligence.
7. Data Retention: Personal data is retained for as long as necessary for the purposes it was collected. Contact information is generally kept for the duration of interactions plus six years. Legacy income-related information may be kept longer for administering legacies.
8. Individual Rights: Individuals have the right to request access to their data and request corrections to any errors. You have the right to ask us to see what data we hold about you. If you do this, we will provide it to you free of charge within 30 days of our receiving your request. If you become aware of any errors in the data, we hold about you, you have the right to ask us to correct this. We must do so within 30 days of our receiving your request.
Tony Alan Care Solutions Ltd Director of Operations and Quality is the point of contact for data-related inquiries. If you have any specific questions or concerns regarding your personal data and its use, you should contact Tony Alan Care Solutions Ltd directly on:
Tony Alan Care Solutions Ltd
Data Protection
230 St. Pauls Road
London
England
N1 2LJ
Telephone: 020 7832 5897
Website: www.tonyalancare.co.uk
9. Complaints: Individuals have the right to make a complaint to the Information Commissioner's Office (ICO) if they believe their data protection rights are violated.
Please note that this privacy policy is specific to Tony Alan Care Solutions Ltd and might not apply to other websites or organisations. If you have any specific questions or concerns regarding your personal data and its use, you should contact Tony Alan Care Solutions Ltd directly using the provided contact information.
The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
Website:https://ico.org.uk/
We would, however, appreciate the chance to deal with any concerns you may have before you approach the ICO, so please feel free to contact us first.